Automotive Diagnostic Technician
AutoMed - Goldsboro, NC Full-Time | Monday–Friday, 8:00am–5:00pm.
Why Choose AutoMed?
At AutoMed, we don’t just fix cars—we build careers and lasting relationships. Founded in 2021 by Jonathan Harris (20+ years automotive industry experience) and anchored by Master Mechanic William ‘Buddy’ Holland (nearly 30 years in the field), we’ve created a shop where expertise is valued, growth is supported, and work-life balance is real.
We’re a premier Auto Value Network member serving Goldsboro with state-of-the-art equipment, industry-leading warranties (4 years/40,000 miles on major repairs), and a commitment to honest, no-pressure service. If you’re a diagnostic expert who takes pride in solving complex problems and wants to work somewhere that truly values your skills, we want you on our team.
What Sets Us Apart
True Work-Life Balance,No weekends. No late nights. Enjoy a consistent Monday–Friday schedule that lets you have a life outside the bay.
Career Growth & Development:
- Ongoing training and certification support (ASE and manufacturer-specific).
- Clear promotion pathways with mentorship from seasoned professionals.
- Access to the latest diagnostic tools and technology.
- Encouraged to pursue specializations that interest you.
Competitive Compensation & Benefits:
- Competitive salary based on experience and skill level.
- Performance-based bonuses.
- Comprehensive health and dental coverage.
- Paid time off and paid holidays.
- Financing available through our Car Care Club for employee vehicle needs.
Premium Work Environment:
- State-of-the-art diagnostic equipment and tools.
- Clean, organized, well-maintained facility.
- Comfortable team atmosphere where your input matters.
- Supportive ownership that invests in the team.
Community & Culture:
- Collaborative team environment (6–10 person team).
- No upselling pressure—we prioritize doing what’s right for the customer.
- Community-focused shop that hosts events like Ladies Garage Lab.
- Transparent communication and mutual respect.
Your Role:
As a Diagnostic Technician at AutoMed, you’ll be the problem-solver our customers count on. You’ll use your expertise and our advanced diagnostic equipment to accurately identify complex mechanical, electrical, and electronic issues across all makes and models—especially Honda, Toyota, Ford, GM, Nissan, and Chevrolet.
You’ll work closely with our service advisors and technician team to ensure diagnoses are accurate, repair recommendations are clear, and customers understand exactly what their vehicle needs. This role requires sharp attention to detail, strong troubleshooting skills, and a commitment to quality over speed.
Key Responsibilities:
- Perform comprehensive diagnostics on engines, transmissions, electrical systems, braking systems, HVAC, and more.
- Utilize specialized diagnostic scanners, software, and equipment (including borescope) to identify root causes.
- Provide detailed, accurate repair recommendations to service advisors with clear explanations.
- Collaborate with technicians to ensure effective diagnosis-to-repair handoff.
- Document all diagnostic procedures, findings, and recommendations in shop management system.
- Communicate with service advisors and customers to provide status updates and explain technical issues in understandable terms.
- Stay current on evolving automotive technologies, diagnostic tools, and repair techniques through ongoing training.
- Maintain high-quality standards while managing diagnostic workflow efficiently.
- Follow all safety protocols and environmental regulations.
- Mentor and support less experienced technicians when appropriate.
What We’re Looking For
Required:
- 8+ years of hands-on experience as an automotive technician with strong diagnostic focus.
- Deep knowledge of automotive systems (engine, transmission, electrical, HVAC, braking, suspension).
- Proficiency with diagnostic equipment, scan tools, and automotive software.
- Excellent problem-solving skills and logical troubleshooting approach.
- Strong attention to detail and commitment to accurate, quality work.
- Ability to communicate technical information clearly to non-technical audiences.
- Valid driver’s license with clean driving record.
- Own basic hand tools.
Preferred:
- ASE certifications (A6, A8, or Master Technician highly valued).
- Experience with Honda, Toyota, Ford, GM, Nissan, Chevrolet platforms.
- Familiarity with advanced diagnostic tools (scopes, multimeters, borescopes).
- Manufacturer-specific training or certifications.
- Experience mentoring or training junior technicians.
Essential Qualities:
- Passion for continuous learning and staying ahead of automotive technology.
- Team player who thrives in a collaborative environment.
- Self-motivated with strong work ethic.
- Customer-focused mindset with integrity and honesty.
- Adaptable and able to handle a variety of diagnostic challenges.